Privacy Policy

Last updated: October 20, 2026

Information We Collect

When you use our contact form, we collect the information you voluntarily provide: your name, email address, company name (optional), inquiry type, and message content.

When you sign up for text alerts, we collect your name, email address, and mobile phone number, along with a record of your consent: the date and time, your IP address, your browser type, and the consent wording you agreed to.

How We Use Your Information

Contact form information is used to respond to your inquiry. Your mobile number is used only to send the account text messages you opted in to, as described below. We do not sell, rent, or share your personal information with third parties for marketing purposes.

Text Messages (SMS)

If you opt in, we send account notifications and one-time sign-in codes to your mobile number. Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out, or HELP for help. Full program details are in our SMS Terms.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from all other sharing described in this policy and will not be shared with any third parties. We share your mobile number only with the service provider that delivers our text messages, and only so it can deliver them.

Bot Protection

This site uses Cloudflare Turnstile to protect our contact form from automated spam. Turnstile is a privacy-preserving challenge platform that does not use cookies or track users across websites.

Analytics

We use Google Analytics to understand how visitors interact with our website. This service may collect anonymized usage data such as pages visited, time on site, and general geographic location. No personally identifiable information is collected through analytics.

Data Security

We use industry-standard security measures to protect the information submitted through our website, including encrypted transmission (TLS) and secure email delivery through Amazon Web Services.

Your Rights

You may request access to, correction of, or deletion of any personal information we hold about you by contacting us through our contact form. We will respond to such requests within 30 days.

Contact

For privacy-related questions, please use our contact form and select "General Inquiry" as the inquiry type.

True Labs LLC • 30 N Gould St, Ste R, Sheridan, WY 82801